Privacy Policy

This Privacy Policy explains how imageto3d collects, uses, stores, and protects your personal information. By using our service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Account Information

• Email address
• Third-party login information (e.g., Google)
• Username and display name
• Profile information (optional)

Usage Data

• Pages and features accessed
• Time and duration of use
• Number and type of 3D models generated
• Operation logs and error reports
• Device information and browser type

Content Data

• Uploaded images and sketches
• Text descriptions and prompts
• Generated 3D model files
• Model metadata and settings

Payment Information

• Subscription plan details
• Payment history (stored by third-party processors)
• Points usage records

2. How We Use Information

We use the collected information to:

• Provide Services: Process your requests, generate 3D models, manage your account
• Improve Services: Analyze usage patterns, optimize features, enhance user experience
• Customer Support: Respond to your inquiries, provide technical assistance
• Security: Prevent fraud, ensure service safety
• Legal Compliance: Comply with applicable laws and regulations
• Marketing Communications: Send product updates and promotional information (you can opt out anytime)

3. Information Sharing

We do not sell your personal information. We only share information in the following circumstances:

Service Providers

• Cloud service providers (data storage and processing)
• Payment processors (handle subscriptions and payments)
• Analytics service providers (anonymous usage statistics)

Legal Requirements

• Respond to legal subpoenas, court orders, or other legal requirements
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

4. Data Security

We implement multiple layers of security measures to protect your information:

• SSL/TLS encryption for data transmission
• Database encryption and access controls
• Regular security audits and vulnerability scanning
• Employee confidentiality agreements and access restrictions
• Secure backups and disaster recovery plans

However, please note that no method of transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preferences
• Analyze website usage
• Provide personalized experiences

You can manage or disable cookies through your browser settings, but this may affect some functionality.

6. Data Retention

We retain your data for the following periods:

• Account information: While the account is active and for a reasonable period thereafter
• Usage data: Typically 24 months
• 3D model files: 30 days for free accounts, 1 year for paid accounts
• Deleted data: Permanently deleted within 30 days where legally permitted

7. Your Rights

Depending on applicable privacy laws, you have the right to:

• Access: Obtain a copy of your personal information we hold
• Correct: Update inaccurate or incomplete information
• Delete: Request deletion of your personal information
• Restrict Processing: Limit how we process your information
• Data Portability: Receive your data in a structured format
• Object: Object to our processing based on legitimate interests

8. International Data Transfers

Our servers may be located in countries other than your own. When your data is transferred internationally, we ensure:

• Appropriate data protection measures are in place
• Compliance with applicable data transfer laws
• Use of standard contractual clauses or other legal mechanisms

9. Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect personal information from children. If we discover we have collected children's information, we will delete it immediately.

10. Policy Updates

We may update this privacy policy from time to time. Material changes will be communicated through:

• Posting a notice on our website
• Sending an email notification
• In-app notifications

Continued use of our service indicates acceptance of the updated privacy policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: johngefang@gmail.com

We will respond to your privacy-related inquiries as soon as possible.